Burnham-on-Sea & Highbridge Town Council aims to comply with the Data Protection Act 2018 and the General Data Protection Regulation (the Regulation).
By law, you have a number of rights as a data subject, such as the right to be informed, the right to access information held about you and the right to rectification of any inaccurate data that we hold about you.
You have the right to request that we erase personal data about you that we hold (although this is not an absolute right).
You have the right to request that we restrict processing of personal data about you that we hold in certain circumstances.
You have the right to object to processing of personal data about you on grounds relating to your particular situation (also again this right is not absolute).
If you are unhappy or wish to complain about how your information is used, you should contact a member of staff in the first instance to resolve your issue.
If you are still not satisfied, you can complain to the Information Commissioner’s Office. Their website address is www.ico.org.uk.
If you have any questions about this Privacy Notice or the personal data we hold about you or to exercise all relevant rights, queries or complaints, please contact:
The Town Clerk, Burnham-on-Sea & Highbridge Town Council, The Old Courthouse, Jaycroft Road, Burnham-on-Sea, TA8 1LE
tel: 01278 788088
We keep our privacy notice under regular review, and we will make new versions available on our privacy notice page on www.burnham-highbridge-tc.gov.uk This privacy notice was last updated on 23 September 2020.
This privacy policy explains how we use any personal information we collect about you.
Full Privacy Policy
What do we collect?
The personal details collected are dependent on the service you want. In some areas it may just mean entering your name and email address; however other online forms may need more details to ensure all the right elements of your service request can be dealt with.
There are various reasons why we need to collect personal data. For example, we may need to ask for your contact details for correspondence purposes. Similarly, we may need information in order to fulfil our statutory obligations and regulatory responsibilities.
This website uses Google Analytics to monitor website usage and performance. However, this data is logged anonymously, and IP Addresses are not recorded.
How do we use your information?
We aim only to collect the information necessary for what we do. We aim to comply with the principles of The Data Protection Act 2018.
- We collect and process personal data about you in order to:
- Deliver support services
- Manage the services we provide
- Train and manage the employment of our staff who deliver those services
- Help investigate any enquiries or complaints you make about our services
- Keep track of spending on services
- Check the quality of services
- For research and planning of new services
How does the law allow us to use your information?
There are a number of legal reasons why we need to collect and use your personal data. Generally, we collect and use personal information where:
- It is required by law
- You, or your legal representative, have given consent
- You have entered into a contract with us
- It is necessary to perform our statutory duties
- It is necessary to protect someone in an emergency
- It is necessary for employment purposes
- You have made your information publicly available
- It is necessary for legal cases
- It is to the benefit of society as a whole
- It is necessary to protect public health
- It is necessary for archiving, research, or statistical purposes
How long will we keep your information?
Information from you will be retained until it is no longer needed and/or until the retention period has been reached. The Retention Schedule is available at: Records Retention Schedule.pdf
Access to your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us at [email protected]
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. We ask that you give us accurate information, and that you tell us as soon as possible if there are any changes, such as a new address.
Disclosure
We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
How safe is your information?
We protect your information using technical and organisational security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you: Burnham-on-Sea & Highbridge Town Council, Town Clerk: [email protected]
How to make a complaint regarding Data Protection?
If you have completed the internal complaints process and are still not satisfied you may complain to the Information Commissioner at www.ico.org.uk